1. Information Collection
- Personal Information: When you register, subscribe, or contact us, we may collect personal information such as your name, email address, phone number, and mailing address to facilitate communication and registration processes.
- Academic Details: For providing tailored learning experiences, we may ask for educational background information, subjects of interest, and exam goals.
- Payment Information: For paid services, we collect necessary financial information, such as payment card details, which are securely processed by authorized payment gateways.
- Device and Usage Information: We automatically gather information about your device, browser, and usage patterns on our website or app. This helps us optimize user experience and improve site functionality.
2. How We Use Your Information
- To Deliver and Improve Services: We use your information to provide the courses, guidance, and study resources you've requested, ensuring your experience is as effective as possible.
- Personalized Learning: Based on your academic details, we provide resources and recommendations tailored to your specific needs and exam goals.
- Communication and Support: We use your contact information to send important updates, respond to your queries, and offer technical or academic support.
- Payment Processing: Financial information is used solely for completing transactions, including tuition payments, subscription fees, or material purchases.
- Analytics and Optimization: Device and usage information help us analyze website and app performance, which allows us to make improvements and create a seamless experience for you.
- Marketing and Updates: With your consent, we may use your information to inform you about new courses, events, and offers related to Prayas IAS Academy.
3. Your Privacy Rights
You have the right to access, modify, or delete your personal data, as well as the choice to opt out of marketing communications. We respect your privacy and ensure that all data collected is handled securely and with care.
We are committed to using your information responsibly and transparently to support your educational journey at Prayas IAS Academy. For any inquiries regarding data privacy or our policies, feel free to reach out to us.