1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, address, and payment details when you enroll in our courses, access our services, or subscribe to our updates.
- Usage Data: Information about how you interact with our website, mobile app, or services, including pages visited, time spent, and other analytics.
- Technical Data: Your IP address, browser type, device identifiers, and operating system.
- Location Information: If you allow it, we may collect precise location data to personalize services (such as finding nearby centers or events).
2. How We Use Your Information
We use the collected information to:
- Provide, personalize, and improve our educational services
- Communicate important updates, such as course information, schedules, or policy changes
- Process payments securely
- Conduct research and analytics to enhance our offerings
- Ensure compliance with legal and regulatory requirements
3. Information Sharing
We do not share or sell your personal information to third parties, except in the following cases:
- Service Providers: Third-party vendors who help us provide our services, such as payment processors or email service providers. They have limited access and adhere to privacy obligations.
- Legal Compliance: When required by law, court order, or government regulation, we may disclose information to authorities to comply with legal obligations.
- Protection of Rights: We may share information to protect the rights, property, or safety of Prayas IAS Academy, our users, or others.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite our best efforts, no online data transmission or storage system is 100% secure, so we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze site performance, and deliver targeted advertisements. You can control or disable cookies through your browser settings, although this may impact certain features of our site.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Correct any inaccurate or incomplete information.
- Deletion: Request the deletion of your information, subject to legal or contractual limitations.
- Opt-Out: Unsubscribe from our marketing communications at any time by following the opt-out instructions.
7. Third-Party Links
Our website or app may contain links to third-party sites. Prayas IAS Academy is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.
8. Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with a revised date.
9. Contact Us
If you have questions or concerns about our privacy practices, please contact us at:
Prayas IAS Academy
Pushpanjali Palace, Opposite Alankar Jewellers, Boring Road Chauraha, Patna
Email: info@prayasiasacademy.com
Phone: +91-8818810183
Thank you for trusting Prayas IAS Academy with your personal information. We are committed to maintaining your privacy and helping you succeed in your academic goals.